Shipping Policy

United States Shipping

Emberline Welding offers free standard shipping to the contiguous United States and military post office boxes.

Additional shipping charges may apply for orders shipping to Alaska, Hawaii, and U.S. territories.

Processing & Delivery Times

  • Orders are typically processed within 2 business days
  • Processing times may be extended during high order volume, product launches, or sales events
  • Standard shipping transit time is typically 2–5 business days, depending on the carrier and destination
We primarily ship using major carriers such as UPS and USPS.

Shipping Responsibility

Once an order has shipped, delivery and tracking are handled by the carrier. Emberline Welding is not responsible for delays caused by:

  • Carrier issues
  • Weather conditions
  • Service interruptions
  • Other unforeseen circumstances

Unless otherwise stated on the product page, all orders ship from the United States.

Address Accuracy & Undeliverable Packages

Customers are responsible for providing an accurate shipping address at checkout.

If a package is returned due to:

  • An incorrect or incomplete address
  • Being deemed undeliverable by the carrier

The customer may be responsible for any additional shipping fees required to reship the order.

If a refund is requested instead, the refund may be issued minus original shipping costs and applicable fees.

International Shipping

Emberline Welding offers international shipping to select countries.

Duties, Taxes, & Import Fees

International orders may be subject to:

  • Import duties
  • Taxes (VAT)
  • Customs fees

These charges are not included at checkout and are the responsibility of the customer upon delivery.

Processing & Delivery Times

  • Orders are typically processed within 2 business days
  • Additional processing time may be required for export documentation or compliance
  • Estimated transit time is typically 10–15 business days, depending on destination and customs processing

Delays may occur due to customs clearance or local carrier performance.

Shipping Responsibility

Once an order has shipped, Emberline Welding is not responsible for delays caused by:

  • Customs processing
  • Carrier delays
  • Weather or external disruptions

Tracking and delivery are managed by the shipping carrier once the package leaves our facility.

Import Compliance

Customers are responsible for ensuring that the products they purchase comply with their country’s import regulations.

Emberline Welding is not responsible for shipments that are:

  • Delayed
  • Held
  • Seized
  • Denied entry by customs

Refused or Returned International Shipments

If an international shipment is refused or returned due to unpaid duties, taxes, or other delivery issues:

  • The customer is responsible for all associated shipping and return costs
  • A restocking fee may be applied
  • The remaining balance will be refunded after the item is returned and inspected